Global Account Management training tailored to the needs of your specific teams and delivered face to face or virtually

Working fast across distance, cultures, time zones, through technology and across organizational boundaries. Each type of Global Account team has its own specific challenges.

Common Global Account Management challenges include;

  • Building and maintaining relationships through video and online meetings as well as face-to-face
  • Managing organizational and national cultural differences
  • Exercising influence without authority and accountability without control to get things done both internally and externally
  • Setting up and running networks and virtual teams to sell and deliver service globally
  • Navigating complex internal and external organization structures such as the matrix
  • Communicating and building trust with dispersed colleagues and clients
Account management meeting with two woman looking at data

Many organizations use Global Account Management to sell to and serve their most important and challenging clients.

Global Account teams need the capability to navigate both internal and external complexity to deliver fast across distance cultures and time-zones.

In a post-COVID world we will need to do this with even more limited opportunities to get face-to-face with colleagues and customers.

Tailored training to improve your Global Account Management skills

We develop and deliver fully bespoke face to face and virtual learning programs tailored to your specific leaders and team members who need to improve the way they work together in Global Account Teams. Our extensive modular content in this area means we can tailor something quickly and inexpensively.

We have also packaged our most requested topic areas into ready to run 90-minute bite sized modules available face to face, via webinar or online learning.

We have highlighted the most requested modules in a Global Account Management learning path – click on the highlighted modules to see more on the content of each.

Because global account management is a complex role you will see that many of our topic areas may be relevant –  you can choose just the modules you need.

The steps to more complex collaboration. Explore our learning paths and individual modules.

Click on any of the modules on the interactive graphic below to see a more detailed description of the content and download a copy of our bite sized learning brochure.

We have highlighted in pink the modules we think are most relevant to this topic but you may see other modules that are relevant to your specific situation. You can take the whole highlighted learning path or choose just the specific modules you need right now to build a unique learning path tailored to your needs.

Educate yourself further on virtual teams with our comprehansive online resources.

View online resources

Agile & Digital Modules

Leading in an Agile and digital world requires new ways of working to learn and deliver faster, lead autonomous teams and accelerate change.

Matrix Management Modules

In matrix management, higher levels of ambiguity, competing goals, accountability without control and influence without authority become the norm. Decisions and collaboration become more complex.

Virtual Teams Modules

Working across distance, cultures, time zones, through technology and across organizational boundaries. Each type of virtual team has its own specific challenges.

Global Account Management Training

This video gives an overview of some of the themes in our typical Global Account Management training program.

As global account management is a challenging role, a wide range of our learning modules and topics are likely to be relevant. Your needs may include elements of virtual working, matrix management and improving agility, so you may need to add some of these to your learning path.

Because our content is modular we can quickly tailor a program to your specific blend of needs, priorities and delivery preferences.

You can see our online learning programs for individuals, including a free Welcome to the Matrix sampler here.

Talk to a specialist about your challenges

Tell us about your challenges and our specialists will develop a solution specifically tailored to what you need right now.

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