Matrix Management / Virtual Teams

World Human Resources Congress Canada 2010

We will be at the World Human Resources Congress Canada 2010

On Tuesday, September 28, from 10:45 am to noon T.H. Ong, Vice President – Americas & Asia Pacific for Global Integration Inc. wil present session D4 -Pushing the (Speed) Limits: Faster and Simpler Ways to Collaborate in Complex Global Organizations

Shared services centres (centres of expertise) located all over the world are supporting larger and more geographical regions. Frontline HR practitioners are positioned as strategic business partners in business units, while traditional roles are stretched as boundaries are blurred.

These complex delivery models have become the standard rather than the exception in providing the highest quality of HR service with the lowest cost base. Unfortunately, as HR organizations become more complex, they also start to slow down. As the internal world of HR slows down as people struggle to navigate ambiguous boundaries to determine the appropriate levels of involvement, their external world moves faster than ever. Every year, they are expected to deliver better services, faster, and at lower cost.

This session will present participants with some challenging ideas and practical tools to simplify the way people work together in order to avoid the negative consequences of complexity.

By un-learning some of our traditional management skills, we can simplify the way we work together in complex companies to increase speed, make them easier and less expensive to run, and provide a more satisfying place to work – with a focus on speed, simplicity, and satisfaction.

Workplace application – This session will highlight the competencies critical for teams to collaborate across complex global organizational structures to achieve their goals faster, more easily and with less frustration. Participants can apply this framework to improve operating efficiency within the HR function, or offer it as a solution to any function in a global matrix organization dealing with the inefficiencies of a complex structure.

If you would like to meet with TH whilst he is in Montreal please contact us at

Find out more in our podcast “Managing Complexity in HR

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