Delivering real results in training matrix management

When we work with clients on designing and delivering training workshops we consider the whole participant experience. This includes everything from the very first discovery call, the program design, the workshop invites to set expectations, the workshop delivery format, the practical content, the level of interactivity we create, and the right trainer fit.  With all of this going on, its easy to assume that’s where the participant experience ends right? Wrong!

We extend the participant experience beyond the workshop itself to continuously improve the effectiveness of what we are delivering in collaboration with clients. We blend digital learning into each program pathway to ensure key learning moments can be easily refreshed and we run Return on Learning sessions a few weeks after the programs with a focus on supporting application of the tools from the training and delivering real change

To keep evolving what is possible with our global clients, we collaborate to gather feedback from participants and other stakeholders to ensure what we are doing is making a difference.

Imagine our delight (and our clients’!) when we see the results of all of that thinking! A recent global client for our Matrix Management workshops shared feedback which included:

• We are seeing improved working relations across borders’ as well as ‘better team efficiency’
• 96% of participant found the training content relevant
• 92% would recommend the training to a colleague
• ‘The course helped to frame concepts around trust etc’

Want to find out more about how we can support your teams in Managing the Matrix, finding their purpose at work and managing remote and hybrid teams? You can reach us here.

Author: Kelly Bradley, Key Account Director, Global Integration