Accountability without control – learning from Dubai

I have been visiting Dubai for nearly 20 years now for both business and pleasure and was there again in the last month working with a group of high potential managers on some of the challenges of managing accountability without control in an international matrix organization in the region. As always I was struck by the […]

Building a culture of trust when you need control

A complex matrix, virtual or global organisation brings special challenges in building trust and exercising control. Trust is essential to the functioning of an organisation that relies on collaboration and communication across distance, cultures, time zones, through technology and across organisational boundaries. However, at the same time, this is a big change from trusting people […]