Accountability without control – learning from Dubai

I have been visiting Dubai for nearly 20 years now for both business and pleasure and was there again in the last month working with a group of high potential managers on some of the challenges of managing accountability without control in an international matrix organization in the region. As always I was struck by the […]

Changing mind sets about matrix management

I’ve been running a number of quite short sessions on matrix management at marketing conferences, senior leadership events and executive committee meetings recently. The keynote sessions themselves may be less than an hour but the discussions afterwards have been really interesting. In such short sessions I tend to focus on giving some key concepts that […]

Influence without authority and accountability without control

Two of the most common concerns, particularly for experienced leaders, in operating in a matrix or virtual environment are: How can we get things done without formal authority and How can we be accountable for results when we don’t control the resources? I often counter by asking “is the only way you know how to […]