In a recent blog we reviewed the research on what delivery methods work best for what situations (blended, f2f or online). eLearning is an important part of the blended jigsaw – and as we’ve seen is a cost-effective way of offering: Pre-work to engage Key information and links from learning to company strategy Follow up […]
About Debbie Marshall-Lee
This author has yet to write their bio.Meanwhile lets just say that we are proud Debbie Marshall-Lee contributed a whooping 48 entries.
Entries by Debbie Marshall-Lee
Or as one of our consultants helpfully framed it, ‘how can we make it easier for time poor people to learn?’ Training and learning have come a long way since the days of mandatory 5-day residentials as the only option for how to learn. Nowadays there is a huge range of options to engage learners, […]
In a matrix organization, or any large global multi-national, it is easy for teams that start out aiming to be agile and nimble to become ever more complex. We might form a team to tackle a particular challenge, serve a large global customer or introduce a new bot. Initially we might have 3-4 people who […]
A raft of blogs and articles earlier this summer linked McLaren’s recent woes on the F1 track with their matrix management structure. However in an interview directly with the current CEO Zak Brown by Sky Sports, he denied that their current internal issues can be traced back to their matrix management system. He did acknowledge […]
When Taylor and Haws first invented the watercooler in 1906, little did they know that it would become such an essential part of our folklore about how people communicate in offices. Having worked as part of remote and virtual teams for the past 12 years, I have not stood by a watercooler for a long […]
Over the past few months we’ve been blogging about how the digital revolution requires new ways of working across the organization – well that includes us as individuals too. So how can we pull all of these digital insights together and apply them to our day-to-day work? In terms of step 1, starting ‘outside in’ […]
There’s a lot of talk about improving our customers’ digital experience, and rightly so. However as employees, we are also customers of other digitally advanced companies. We have come to expect a similarly seamless digital experience at work – but are often left disappointed. “When we started this journey, we had a gap that existed […]
Crucial to the success in today’s digital world is being able to convert data to insights. Doing this effectively will give us an advantage over our competitors and can even become new services. For example, the French firm Babolat originally developed tennis rackets with sensors for quality control to check that the new rackets were […]
Start-ups like Dollar Shave Club are upending the FMCG industry by cutting out the middle men such as Unilever, P&G and retailers like Boots – and instead using the internet to sell direct to consumers. It is technology, an entrepreneurial mindset and their lazer-like focus on consumer needs that is enabling them to succeed – […]
At eBay they constantly tweet little parts of a beta version of their website to select users, get feedback and refine before launching across the board. Many customers enjoy giving feedback in return for early access to new features, and to feel part of the process of making something great. This kind of constant experimentation […]
Ideas, training & consulting for people who lead, manage or work in matrix, cross functional or networked organization structures.
Ideas, training & consulting for leaders, teams and individuals in virtual, remote and extended teams.
Ideas, training & consulting for people working in global or international organizations or partnerships, and across cultures or time zones.