Entries by Debbie Marshall-Lee

Responding to VUCA

The business world loves an acronym and one that’s been doing the rounds in the last few years is VUCA – the volatile, uncertain, complex and ambiguous world we now work in. For many of us this probably does seem a pretty good description of our current internal and external environment. If this is the […]

Boundary spanning leadership

As psychologists have been telling us for years, it is human nature for us to create groups and try and stay within them – whether that be in families, football teams or corporate functions.  Yet today’s hyper-connected business world requires us to become ‘boundary-spanning leaders’.  As this is contrary to our in-built human tendencies, this […]

Anarchy or flexibility – which wins out in a matrix?

The advantages and problems associated with matrix organizations are well-versed – but overall do the benefits outweigh the challenges? Researchers in South Africa were keen to answer this question. Despite looking out for issues such as: tendencies towards anarchy, power struggles, decision strangulation, unclear roles and excessive overhead costs, they found that the respondents rated […]

The empowered learner

What would you rather be, spoon-fed or in charge of your learning? I’m guessing I know which most of us would choose. With the drive towards more learner-centred training, self-directed learning and workplace learning – we have far more control over what we learn than ever before.  This is good news. But with that control […]

eLearning: what works?

In a recent blog we reviewed the research on what delivery methods work best for what situations (blended, f2f or online).  eLearning is an important part of the blended jigsaw – and as we’ve seen is a cost-effective way of offering: Pre-work to engage Key information and links from learning to company strategy Follow up […]

Speeding up McLaren’s internal works

A raft of blogs and articles earlier this summer linked McLaren’s recent woes on the F1 track with their matrix management structure.  However in an interview directly with the current CEO Zak Brown by Sky Sports, he denied that their current internal issues can be traced back to their matrix management system.  He did acknowledge […]

Bursty remote communication

When Taylor and Haws first invented the watercooler in 1906, little did they know that it would become such an essential part of our folklore about how people communicate in offices.  Having worked as part of remote and virtual teams for the past 12 years, I have not stood by a watercooler for a long […]