In our work with complex organizations it’s a common complaint that decision-making is too slow. We see two main problems Too many people are involved. Many organisations have not done the work to define who should be involved in decisions or are too collaborative in their approach, feeling that everyone needs to be involved in […]
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One of the key challenges in being a digital leader is achieving faster integration of new technology into the way we work. Technology is changing fast; new tools, threats and opportunities are emerging constantly. It’s likely that this rate of technology innovation will continue to accelerate. As individuals, many of us are keen to adopt […]
When we work with experienced managers new to the matrix, we often hear two main objections – how can I be accountable for results when I don’t have control, and how can I get things done when I don’t have authority? But do we really want to run our organization through control and authority? Can […]
One of the key tenets of agile methodology is that team members sit and work side-by-side, with frequent face-to-face communication. Can this technique be adapted to remote and digital working? The answer is yes, and here’s how: Project visualization As one remote engineering firm explains, online project management tools such as Trello can replace moving […]
It seems like everyone is attempting to be more ‘Agile’ nowadays. But what does this actually mean for your area of the business? If we clearly understand the underlying principles of Agile working, we can make more informed choices as to what aspects to try out in our reality. Our clients have very different definitions […]
It’s the time of year for our annual client satisfaction survey. The results are always keenly anticipated by the team and announced at our global team meeting. Our objective is to continue to improve the way we work with and listen to our clients. The scores are now in and we are delighted that both […]
Organizational network analysis, using surveys and email analytics to map the informal channels of communication across a company, reveals how unevenly the ‘collaboration load’ tends to be spread across individuals. On the one hand this means a lot of wasted talent – according to extensive research by network expert and professor of Global Business at […]
Extensive studies of communications traffic, and who actually talks to who, have identified unexpected practical information about what makes an effective network, and how this changes with time. Father of the field of ‘organizational network analysis’ (ONA), Prof Rob Cross’s decade of research has revealed that it usually takes 3 to 5 years for a […]
A hackathon: conjures up images of hundreds of techies furiously programming away in a room full of futuristic gadgets, coming up with amazing ideas for how to get us more addicted to our smartphones…. How does this relate to our own day-to-day world of matrix or complex organizations? What can we borrow from how they […]
Three decades ago we were worrying about silos, and we still are today. This is in part because as humans we’ve been hard-wired to build strong bonds with those in our immediate group – and disparage those who are outside (or ‘in-group vs. out-group’ bias as the social psychologists term it). It is also because […]
Ideas, training & consulting for people who lead, manage or work in matrix, cross functional or networked organization structures.
Ideas, training & consulting for leaders, teams and individuals in virtual, remote and extended teams.
Ideas, training & consulting for people working in global or international organizations or partnerships, and across cultures or time zones.