Cross Cultural Training

Practical tools and skills for leading and working with people from other cultures.

Many individuals now have colleagues, customers and partners in other countries, the need for cross-cultural competence extends even to people who don’t travel or live in other cultures themselves.

In international organisations cross-cultural skills are not an add-on, they become part of our normal way of working and have to be embedded into the way we lead, work and collaborate that this

at global integration our intercultural training focuses on giving people practical tools and experience in diagnosing their own culture, understanding other cultures way of working and managing any differences and gaps

You can see three of the practical tools we use in our YouTube video below

We move beyond developing awareness and understanding of cultural differences to give people tools for understanding the impact of these differences on work behaviours and practical processes for developing new ways of working together.

Cultural differences can stem from national cultures, but also functional or corporate cultures. Our other tools can also be useful for people working in cross functional or global account roles for example, where other forms of cultural difference are a priority.

Cultural differences can be a source of misunderstanding but they can also be a source of creativity and different perspectives and problems. We need to understand and respect our differences but we also need to move beyond that to get things done. Culture should never prevent as from meeting our business goals, and understanding cultural differences can help us be more creative in how we get there.

“Now that I’ve been on my assignment for seven months, I can’t thank you enough for your work with us during our training. In just those two short days, your training prepared me for the wealth of differences I experienced on my assignment.”

 

Building cross-cultural competence is not just about training course giving people model and framework for understanding and solving cultural differences is extremely useful.

Many people learn to work across cultures through trial and error and this can be a slow and expensive way of building confidence. We can help accelerate the learning of your people by giving them some practical tools, confidence and a language for discussing and resolving cultural differences at work.

Our culture Abacus tool is a key model we use. Identifying the five major areas where cultural differences have an impact on work behaviours. Participants can use this tool to create a gap analysis of their own culture with some other target cultures. Other tools in our program helped them identify the choices they face in accepting these differences, or building creative new ways of working together.

image: cultural abacus diagram

Cross-cultural Training programs

Our programs are not lists of tips or “dos and don’ts” these are available for free on the web or in apps or through inexpensive books. Our programs focus on building skills and experience in using practical tools to resolve specific business issues.

We can tailor the program to your specific business issues and the particular countries. You are interested in.

Within an programs that focus on managing different cultures alone, or they can be embedded as a module within broader programs on global or virtual working or matrix management

The three benefits that participants in this training most often mention include:

  • better international meetings, decision-making and implementation of actions.
  • improved communication, both face-to-face and through technology.
  • increased confidence to discuss and resolve differences with their international colleagues.

If you’d like to see how this approach can be tailored to your specific issues and cultures, please speak to one of our specialists.

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