Designing Matrix Organizations that Actually Work is a very welcome addition to the rather limited literature available on matrix organizations and how they work.

It contains many examples of how organizations like IBM and P&G choose to structure their matrix organizations. For me its most useful contribution is to explain why they chose to vest different levels of power in different ‘legs’ of the matrix. This will be a useful framework for organization development professionals.

Anyone about to implement a matrix organization or needing to refine their existing structure will find this book invaluable. It defines the major ‘types’ of matrix organization structures and the reasons for choosing them (including simple, two-hat, baton pass and three or more dimensional matrix structures).

In Part 3, Galbraith moves beyond structure to look at other aspects of making matrix organization structures work – HR, planning, leadership etc… These sections are not as strong as the structural work but also useful for someone new to matrix organizations.


Designing Matrix Organizations that Actually Work: How IBM, Procter & Gamble and Others Design for Success (Jossey-Bass Business & Management) by Jay R. Galbraith.

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About the author:

Kevan Hall Kevan Hall is a CEO, author, speaker and trainer in matrix management, virtual teams and global working. He is the author of "Speed Lead - faster, simpler ways to manage people, projects and teams in complex companies, "Making the Matrix work - how matrix managers engage people and cut through complexity", and the "Life in a Matrix" podcasts, videos, cartoons and blog. He is CEO and founder of Global Integration. Company profile: .

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