Complex companies rely on well defined processes to assure consistent results. Quality management and accreditation systems like ISO 9000 are widely used to specify standards and audit the quality and operation of these processes – but here is an application I hadn’t seen before
On my recent trip to Malaysia I visited this beautiful Chinese temple
Nothing unusual there, but look what I found on a wall inside -the temple has ISO9001 certification.
I wonder what processes they use and how they measure whether the results are reproducible – could ISO transform religious practices too?