Entries by Kevan Hall

Networking is not collaboration

I read several articles about networking recently, several of them equate networking with collaboration. However, networking itself does not create value or collaboration, you can have a lot of connections but unless you engage them to achieve something, it may do no more than help your LinkedIn profile look good. The essence of the network […]

The matrix is about surfacing conflict not collaboration

At our global team meeting last week one of my colleagues used a phrase that really made me think “the matrix is about surfacing conflict not collaboration”. Many organisations introduce a matrix explicitly to improve the amount of communication and collaboration across the traditional vertical silos, usually geography and function. In a formal matrix structure […]

Building a culture of trust when you need control

A complex matrix, virtual or global organisation brings special challenges in building trust and exercising control. Trust is essential to the functioning of an organisation that relies on collaboration and communication across distance, cultures, time zones, through technology and across organisational boundaries. However, at the same time, this is a big change from trusting people […]