Matrix Management

Influence without authority – how to get things done in complex organizations

Influence without authority is essential in today’s matrixed and virtual organizations, where leaders often lack direct control over teams or stakeholders. This blog explains what influence without authority means, why it matters, and provides a seven-step toolkit—supported by recent research and expert insights—to help you achieve your goals even when you don’t have formal power.

What does “Influence Without Authority” mean?

Influence without authority is the ability to achieve results by engaging and persuading others, even when you lack formal power over them. This is increasingly important in virtual teams, matrix structures, and when working with customers, senior leaders, or peers. Research shows that organizations with strong influencing cultures outperform those reliant on hierarchy.

Why is this skill critical for leaders?

Leaders who rely solely on authority often face resistance and lower engagement. In contrast, those who influence through trust and value creation foster collaboration and innovation. According to a 2024 McKinsey report, companies that empower informal leaders see a 20% increase in project success rates.

What are the Seven Steps to Influencing Without Authority?

Here’s a practical toolkit you can use:

  1. Define your influencing goals- what do you want the other person to know do or feel as a result of your influence
  2. identify and analyse the network you need to achieve these goals – draw it out, add any information you find useful and discuss with a peer
  3. Prioritise and manage different groups of stakeholders (the using power / interest grid)
  4. Understand the world of the person you are trying to influence find out about their goals, style and how they see you and your priorities
  5. Identify indirect include channels if needed – if you cannot access the individual directly or want to amplify your message, identify who else already influences them and engage them in your influence
  6. Identify your “currencies of influence” and the sources of power open to you – be creative there is always something
  7. Apply persuasive messaging to reach your goals – learn the principles and practices of persuasive communication

The principles of influence are not complex but learning to be apply them is a constant challenge.

What’s the most common mistake in exercising influence?

Many of us fail to see things from others’ perspectives. To influence successfully, focus on what the other wants and values—not just your own goals.

Where can you learn more?

Book a live 120-minute web seminar for your team: see details by clicking on the module in our interactive learning path.

Who developed this toolkit?

Written by Kevan Hall, CEO, Global Integration.

Frequently Asked Questions

  • Q: Can these techniques work for influencing senior leaders? A: Yes, understanding their priorities and using the right ‘currencies’ is key.
  • Q: How do I measure my influencing success? A: Track stakeholder engagement and progress toward your goals.

 

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