Virtual Teams

Ten Point Management Guide: Building Trust

Global Integration CEO Kevan Hall’s article on trust as a barometer of management health started many conversations. Here he summarises, in ten points, the essentials of trust building within a team:

1. Demonstrate your trust in individuals, to them and also publicly  –  people need to see that you are offering trust first.

2. Reduce controls on others: this builds and demonstrates trust; it also builds their confidence (self-trust) to do things for themselves.

3. Encourage participative decision-making: allowing people to agree objectives and constraints commits them to the deliverables rather than having them imposed

4. Delegate authority  – and the responsibility that goes with it. (One without the other undermines trust.)

5. Discuss and negotiate clear mutual expectations. (Trust may be undermined by unspoken assumptions not being met.)

6. Encourage open communication.

7. Allow others to influence you as a manager.

8. Offer rewards and sanctions for trustworthy and untrustworthy actions.

9. Help people to learn new skills and capabilities: this builds trust from both sides.

10. Be accessible in a timely manner when people need you

Educate yourself further with a few more or our online insights:

25 years of experience learning with a range of world class clients

We work with a wide range of clients from global multinationals to recent start-ups. Our audiences span all levels, from CEOs to operational teams around the world.  Our tools and programs have been developed for diverse and demanding audiences.

View more of our clients
Two woman talking with a cup of coffee

Tailored training or off the shelf modules for your people development needs

We are deep content experts in remote, virtual and hybrid working, matrix management and agile & digital leadership. We are highly flexible in how we deliver our content and ideas. We can tailor content closely to your specific needs or deliver off the shelf bite sized modules based on our existing IP and 25 years of training experience.

For more about how we deliver our keynotes, workshops, live web seminars and online learning.

Discover our training solutions