Leadership as a service
One of our colleagues Tony Poots talks about “leadership as a service” in some of his web seminars.
It is a concept that translates well to a remote working environment where people inevitably have more autonomy and flexibility.
A study of people working from home found that only 7% thought they were less productive because they did not have close proximity to their boss.
As we always say to remote leaders “don’t overestimate the value of your presence”. People quite like to be left alone to get on with their work provided they can get access to you when they need you.
When you have fully capable and confident people, then you can enable them to call on your leadership as a service when they need it. That does not mean you won’t keep in touch with them for other reasons, or that you will not have some information needs yourself, but it does place the onus for calling for management support on to the individual.
It means you are available when they need it, but not interrupting when they do not.
This is not something you can do until you trust that people have the capability to do the job and are aligned in the right direction.
If you plan to do this, be sure you are explicit about it with your people, and that they are comfortable with it. Also make sure you define what you need from them to feel comfortable doing this.
It is the ultimate stage of building fully autonomous people, but you do not want people to think you have just abandoned them.
Now that so many people are working from home they are getting used to higher levels of autonomy. The more autonomy you get, the more you want, so we need to be prepared for more push back around control from our people.
If your people had the choice, what leadership services would they freely choose to buy from you?
Seeing your leadership as a service is a mindset change that can help you respond to these requests in a positive way.
Find out how we help virtual teams build higher levels of empowerment
Educate yourself further with a few more or our online insights:
25 years of experience learning with a range of world class clients
We work with a wide range of clients from global multinationals to recent start-ups. Our audiences span all levels, from CEOs to operational teams around the world. Our tools and programs have been developed for diverse and demanding audiences.
Tailored training or off the shelf modules for your people development needs
We are deep content experts in remote, virtual and hybrid working, matrix management and agile & digital leadership. We are highly flexible in how we deliver our content and ideas. We can tailor content closely to your specific needs or deliver off the shelf bite sized modules based on our existing IP and 25 years of training experience.
For more about how we deliver our keynotes, workshops, live web seminars and online learning.