Heathow Terminal 5

T5 turned out to be a pleasant surprise. With online check-in and hand luggage the trip through to airside was very fast. The building is pretty impressive and there were no obvious design flow problems and some improvements – for example you move from the check-in desk straight forward (no fighting your way back through the queue) to the security area.

Lots of space and seating and the lounges are huge. Hope it all runs smoothly when you use it too.

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