Too complex to manage?
Both focus on the complexity that characterizes large banks and how this has changed over time, with some excellent examples from Citibank and others. Interesting reading – it is clear that you can only control what you can actually understand.
As people capability becomes a limiting factor in our ability to manage complex organizations we need a combination of business simplification, higher levels of skills in managing complexity and an organization design that takes these limitations into account.
Educate yourself further with a few more or our online insights:
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