Posts Tagged ‘service’

• Cross-cultural customer service – is fast service good service?
  Consultancy, Cross-cultural success
• Global Account Management in the Matrix
  Global Account Management, Matrix teams
• Life in a Matrix Podcast: Managing without Travel (Episode 5)
  Matrix teams, Podcasts, The Networked Organisation, Using Technology, Virtual teams
• Customer delight in the matrix
  Matrix teams

• Polls

  From its ongoing surveys, Global integration has identified five key problem areas facing virtual teams. Which do you think is the biggest issue?

  • Being so busy with the content of what we do we do not spend enough time on the process of how we are doing it.
  • Not seeing each other often enough
  • The wrong size teams
  • Activities of virtual teams not visible to the rest of the organization
  • Not everyone on the virtual team shares the same purpose

  View Results

  • Polls Archive

• Categories

  • About Global Integration
    • Global Integration's Consultants
    • On training, consultancy and events
    • Where to find our consultants
  • Course materials, clients only
  • Global Working
    • Cross-cultural success
    • Global Account Management
    • Global Leadership
    • Global Working Video Competition
    • Mergers & Acquisitions
      • Restructuring
    • Working Internationally
    • Working with external partners
      • Outsourcing and Offshoring
  • How we deliver
    • Consultancy
    • Speed Lead
  • Matrix management
    • Matrix Organization Structure
    • Matrix teams
      • Teams
    • The Matrix for HR people
    • The Networked Organisation
  • Matrix resource links
    • Matrix Monday
  • On specific industries
    • Financial Services
    • Manufacturing
    • Pharmaceutical
    • Technology
  • Podcasts
  • Virtual teams
    • Using Technology

• Recent Posts

  • Why Matrix? Improved access to resources
  • Why matrix? Adoption and retreats
  • Catch a consultant, w/comm May 14, 2012
  • What we learned from running a video competition

• Tags

  alignment ambiguity budgets & bottom lines budgets & bottom lines communication community consultants control cooperation creativity culture diversity effectiveness engagement events fun globalization hierarchies industry issues influence innovation Konfliktmanagment managing complexity managing conflict meetings motivation networks participation research service Speed Lead teams time management time zones trainers travel trust vacancies video competition