I was working with the supply chain organisation of one of our Pharma clients recently. The essence of the supply chain is joined up thinking and actions across the traditional functional and geographic silos to stay focused on the end result. This organisation had taken this to the next level by structuring its communication and […]
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‘The end of a golden age: global companies now in retreat’; ‘Protectionism growing around the world’; ‘Digitalization is coming now’. Dramatic headlines sell newspapers but to some extent they have a point: for the largest 500 firms worldwide, in eight out of ten sectors, multinational firms’ aggregate sales grew more slowly than their domestic competitors […]
I’ve worked with a couple of clients recently who have the same challenge, different parts of their organization pursuing different matrix organization design models which then prove hard to match up and manage across the interfaces. One was a very large services organisation, each business unit and function had been given responsibility for developing their […]
To get people to do what you want them to do in a matrix organization it is better to inspire and empower them than to shout. Every manager knows that, right? They might know it in theory, but according to a recent study with a large technology matrix organization, it’s not coming across that way […]
What temperature is your team today? A recent paper by Danish researchers Burton, Obel and Hakonsson argue that a successful matrix organization will inherently have both a ‘high-tension’ and a ‘high-readiness to change’ climate. High-readiness for change in a matrix organization doesn’t mean overhauling the structure every two years – it means top management handing […]
I was recently discussing with a client in the middle east a common challenge as companies become more connected and more integrated – a tendency for decision making to get slower. They were using a tool called DICE, a variant of the better known RACI process. In DICE we identify the Decision maker, who should […]
At our global team meeting last week one of my colleagues used a phrase that really made me think “the matrix is about surfacing conflict not collaboration”. Many organisations introduce a matrix explicitly to improve the amount of communication and collaboration across the traditional vertical silos, usually geography and function. In a formal matrix structure […]
We ran a survey with a client recently who are relatively new to working in matrix. One of the comments, and one we see regularly in this situation, was that people felt they were spending too much time communicating and aligning with other parts of the matrix before making a decision. If you’re not used […]
A complex matrix, virtual or global organisation brings special challenges in building trust and exercising control. Trust is essential to the functioning of an organisation that relies on collaboration and communication across distance, cultures, time zones, through technology and across organisational boundaries. However, at the same time, this is a big change from trusting people […]
It seems fashionable at the moment to propose mindfulness as a solution to many of the ills of business. However, whilst mindfulness may help with managing distraction and finding inner peace, a focus on only the present is anathema to a successful business. So what is its place in a business environment? I became interested […]
Ideas, training & consulting for people who lead, manage or work in matrix, cross functional or networked organization structures.
Ideas, training & consulting for leaders, teams and individuals in virtual, remote and extended teams.
Ideas, training & consulting for people working in global or international organizations or partnerships, and across cultures or time zones.