Entries by Kevan Hall

The matrix is about surfacing conflict not collaboration

At our global team meeting last week one of my colleagues used a phrase that really made me think “the matrix is about surfacing conflict not collaboration”. Many organisations introduce a matrix explicitly to improve the amount of communication and collaboration across the traditional vertical silos, usually geography and function. In a formal matrix structure […]

Building a culture of trust when you need control

A complex matrix, virtual or global organisation brings special challenges in building trust and exercising control. Trust is essential to the functioning of an organisation that relies on collaboration and communication across distance, cultures, time zones, through technology and across organisational boundaries. However, at the same time, this is a big change from trusting people […]

Implementing your New Year’s resolutions

This is the time of year when many individuals set a resolution to change something in their lives. It may be a something like losing weight (simple in theory, if not in practice) or a more fundamental change in looking for a new job or changing the way they live. It’s remarkably hard to make […]

Five reasons why matrix management could be the best thing that can happen to you

Matrix management often gets a bad press, with people citing an increase in bureaucracy, reduced clarity and delays in decision-making as common problems. However, the matrix is the organisation structure of choice for the world’s most successful organisations so it must bring some benefits. As well as the business benefits of increasing collaboration across the […]

How come 10,000 people are slower than 25?

I was working recently with a online business that has grown very fast. Many of the leaders have grown with it and find themselves at a relatively young age leading a multi-billion dollar business. Whilst they are all very proud of the success of the business, they are also aware that it has changed radically […]