Entries by Debbie Marshall-Lee

Essential to get the laggards on board too

As technologists have been telling us for many years, different individuals adopt technology at different speeds (see Figure below). Source: Diffusion of innovation, Everett Rogers (2003)[1] This shows the process by which an innovation is taken up over time. Sustainability comes when we reach a critical mass of people adopting the technology.  The ‘innovators’ and […]

Manage the digital gap

A lot is being written about ‘digital transformation’ at the moment, making it hard to pick out the helpful insights from the hype.  One essential insight that we and our clients are finding extremely helpful is that: technological change is exponential whilst human adaptability, and therefore organizational change, proceeds more slowly.  Managing the widening gap […]

5 essential digital ways of working

Serious money is being poured in to ‘digital’ – with a new Forbes report for Dell finding that 85% of the 500 senior executives surveyed are spending up to a quarter of their total budget on digital transformations.  However, is this money being well spent? Even back in 2015, a global survey of managers and […]

Will digital really happen to us?

Whilst there is definitely a fair degree of hype, the thinking is now, ‘how do we achieve results in a digital world?’ rather than ‘should we bother?’ – with 47% of global decision-makers believing their current business model will be obsolete by as soon as 2020, according to a recent study by Harvard Business Review. […]

Digital culture trumps digital technology

Research shows that it actually doesn’t matter which specific technology you choose to use in your digital transformation – so long as it will help you achieve your strategic goals.  What’s much more important for success is the culture of the organization that you try to implement it in. So say the results of MIT’s […]